Spa Ceylon - E-Gift Card

Shipping Information

We aim to make your shopping experience as smooth and convenient as possible. Here’s everything you need to know about our shipping process:

Processing Time:
All orders are processed within 1-2 business days. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Options:
We offer a range of shipping options to meet your needs:

• Standard Shipping: Estimated delivery within 2-8 business days for a flat rate of $14.00 AUD.
• Express Shipping: Estimated delivery within 1-4 business days for a flat rate of $16.78 AUD.

Please note that delivery times are estimates and may vary depending on your location and external factors.

Free Shipping:
Enjoy free standard shipping on orders over $150 AUD. This offer is automatically applied at checkout when your order qualifies.

Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery on the carrier’s website.

Lost or Damaged Packages:
We take great care in packaging your items, but if your package is lost or arrives damaged, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure you receive your items as quickly as possible.

Need Help?
If you have any questions or need further assistance with your order, please don't hesitate to contact our customer service team at info@spaceylonaustralia.au. We’re here to help!